Shipping

Australia Wide Delivery

We offer a super low flat-rate delivery of just $20.00 and free delivery for orders over $250 Australia Wide for most of our products. Extra heavy or bulky items may incur higher shipping or a higher order for free delivery. Please see shipping at checkout.

Orders will be dispatched within 1-2 business days and standard delivery time is usually within 2-5 business days for major cities and local areas and approx. 3-10 business days for outer and far Northern and Western Australian areas. For very remote locations Australia-wide, please allow a little extra time.

Once your order has been processed for shipping and collected by the courier you will receive a tracking number. LotusMagic holds no responsibility for the failed delivery once it has left our warehouse.

If your parcel has not reached you within the time frame outlined, please contact the courier directly with your tracking number to check on its progress. If you are unable to find your tracking number, please let us know via info@lotusmagic.com so we can provide this for you.

Australian orders are usually delivered via Australia Post. Our couriers usually deliver between 9 am – 5 pm on weekdays.

If you have requested the package to be left at your premises, you do so at your own risk and LotusMagic takes no liability or responsibility once the driver has signed that the parcel was left as instructed.

LotusMagic also holds no responsibility for a failed delivery once it has left our warehouse; the liability falls to the courier and receiver. If your parcel has not reached you within the time frame outlined above, please contact the courier directly with your tracking number to check on its progress.

If your delivery is of an urgent nature, please contact us so we are able to assist with getting your package where it needs to be as quickly as possible.